60-Day Money-Back Guarantee
This Refund Policy applies to the 1000+ Excel Templates Bundle sold by Tennet Infotech through Digistore24.
Last Updated: August 13, 2026
1. Product Covered by This Policy
This policy applies to the digital 1000+ Excel Templates Bundle, which contains downloadable/editable Excel templates for areas such as accounting, finance, budgeting, business, HR, sales, inventory and project management.
The product is delivered electronically. No physical product is shipped.
2. Return and Refund Period
Our advertised return period is 60 days. The 60-day period begins from the date of the first payment for the order.
A refund request submitted within the applicable return period will be handled through the Digistore24 refund process. The return period and refund terms displayed at checkout and in the customer's order documentation also apply.
3. How to Request a Refund
Refund requests can be submitted through the customer support/refund options provided by Digistore24 for the order. The customer's order confirmation email may contain a buyer-support or cancellation/refund option.
Find your Digistore24 order confirmation email and keep your order number available.
Use the applicable refund/customer-support option provided by Digistore24, or contact the support route stated in your order documentation.
Digistore24 will process the request according to the applicable return policy, payment method and legal requirements.
4. Digital Product Delivery
This is a digital product. After successful payment, access/download information is provided electronically through the Digistore24-managed product access process, including the Digistore24 Digital Vault where applicable.
If you cannot access the purchased product, please contact the applicable Digistore24 customer support route shown in your order confirmation.
5. Refund Method
Refunds are processed through Digistore24 in accordance with its applicable refund procedures and the payment method used for the original transaction.
Processing times can vary depending on the payment method and financial institution.
6. Important Information
The return period stated on this page must match the return/refund period configured for the product in Digistore24.
The terms shown on the Digistore24 order form and applicable statutory consumer rights also apply. Nothing in this policy is intended to remove or restrict a consumer right that cannot legally be excluded.
7. Refunds and Product Access
Once a refund has been processed, access to the purchased product may be withdrawn or disabled in accordance with the applicable Digistore24 process.
8. Customer Support
For order-specific refund questions, please use the customer support/refund option provided in your Digistore24 order confirmation.
For general business questions, please visit our Contact Us page.
Business/Seller: Tennet Infotech
9. Policy Consistency
This Refund Policy is intended to correspond with the 60-day refund period advertised on the sales page for the 1000+ Excel Templates Bundle. If the refund period configured in Digistore24 is changed, this page and the sales page should be updated so that the information remains consistent.